> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fundingperpetuals.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and Rewards

> Find challenge orders and invoices, understand purchase statuses, and use reward cases, FP Points, and campaigns when available.

Billing records, platform rewards, and funded payouts are separate parts of the
product.

* **Billing** records challenge purchases and invoices.
* **Rewards** contains reward cases, FP Points, and enabled campaigns.
* **Payouts** sends eligible funded-account profit through the payout flow.

For funded profit, use the [Payouts guide](/guides/challenge-lifecycle/payouts).

## Purchase History

Open [Purchase History](https://fundingperpetuals.com/settings?section=purchases)
to review orders associated with your account.

| Status   | Meaning                                                                                   |
| -------- | ----------------------------------------------------------------------------------------- |
| Paid     | Payment completed and the challenge account was issued.                                   |
| Pending  | The provider result is still processing. Do not start another payment for the same order. |
| Failed   | The order did not complete. Review the displayed details before trying a new checkout.    |
| Refunded | A refund was recorded for the order. The original purchase remains visible for history.   |

An invoice action appears only for purchases that currently support it. Use
the invoice provided for that exact order.

## Reward cases

Open [Rewards](https://fundingperpetuals.com/rewards) to see sealed cases and
pull history. A sealed case must be opened before its result is known. Opened
cases remain in history with the recorded result.

The available case types, contents, and grant conditions can change. Review
the current Rewards page before opening or redeeming a case.

## FP Points

When FP Points are enabled for your account, the Rewards page shows your
balance, pending amount, activity, earning rules, and available case
redemptions.

Points can come from qualifying activities shown in the app, such as challenge
purchases, an account pass, affiliate activity, campaigns, or support grants.
Purchase and affiliate points can remain pending during a refund hold. A
refund can create an adjustment in Points History.

Redeeming a case spends the displayed number of points and adds a sealed case
to **Your Cases**. Confirm the cost and remaining balance before redeeming.

## Campaign rewards

When the Campaigns tab is enabled, it displays each campaign's dates,
eligibility, submission requirements, reward calculation, limits, and review
state. Connect the required social account and submit only through the current
campaign form.

Campaign submissions can be pending, paid, rejected, disqualified, or waiting
for results. The campaign card is the source of truth for its current terms
and status.

## Keep the records separate

A purchase refund, FP Points adjustment, reward-case result, campaign reward,
and funded payout are different records. When contacting support, name the
surface and include its order number, account number, payout date, case, or
campaign as applicable. Never include full payment credentials or identity
documents.