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Billing records, platform rewards, and funded payouts are separate parts of the product.
  • Billing records challenge purchases and invoices.
  • Rewards contains reward cases, FP Points, and enabled campaigns.
  • Payouts sends eligible funded-account profit through the payout flow.
For funded profit, use the Payouts guide.

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Purchase History

Open Purchase History to review orders associated with your account. An invoice action appears only for purchases that currently support it. Use the invoice provided for that exact order.

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Reward cases

Open Rewards to see sealed cases and pull history. A sealed case must be opened before its result is known. Opened cases remain in history with the recorded result. The available case types, contents, and grant conditions can change. Review the current Rewards page before opening or redeeming a case.

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FP Points

When FP Points are enabled for your account, the Rewards page shows your balance, pending amount, activity, earning rules, and available case redemptions. Points can come from qualifying activities shown in the app, such as challenge purchases, an account pass, affiliate activity, campaigns, or support grants. Purchase and affiliate points can remain pending during a refund hold. A refund can create an adjustment in Points History. Redeeming a case spends the displayed number of points and adds a sealed case to Your Cases. Confirm the cost and remaining balance before redeeming.

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Campaign rewards

When the Campaigns tab is enabled, it displays each campaign’s dates, eligibility, submission requirements, reward calculation, limits, and review state. Connect the required social account and submit only through the current campaign form. Campaign submissions can be pending, paid, rejected, disqualified, or waiting for results. The campaign card is the source of truth for its current terms and status.

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Keep the records separate

A purchase refund, FP Points adjustment, reward-case result, campaign reward, and funded payout are different records. When contacting support, name the surface and include its order number, account number, payout date, case, or campaign as applicable. Never include full payment credentials or identity documents.